Frequently Asked Questions

Help & Advice

Frequently Asked Questions

We're here to help. Find answers to the most common questions about our handmade silk funeral tributes, delivery, personalisation and bespoke orders.

  • Handmade in the UK
  • Free UK Mainland Delivery
  • Personalised Tributes
Handmade
With Care

Made in the UK

Free UK
Delivery

On all orders

Personalised
Tributes

For your loved one

Premium Quality
Silk Flowers

Beautiful & lasting

Help & Advice

How can we help?

Below you'll find helpful answers about ordering, delivery, colours, sizes and personalisation.

Ordering

Choose your tribute, select your colours and any personalisation options, then add the item to your basket and complete checkout.

Yes, products with a sash option allow you to enter the exact wording you would like printed on the sash.

Yes, we specialise in bespoke silk funeral tributes. Please contact us with your wording, colours and any design ideas.

Please contact us as soon as possible. If we have not started making your tribute, we will do our best to help.

Delivery

Yes, we offer free UK mainland delivery on our handmade silk funeral tributes.

Yes, where available, you can select the funeral date so we know when your tribute is required.

Yes, we can usually deliver directly to a funeral director. Please provide the full delivery address and any reference details at checkout.

Our tributes are handmade to order, so please allow enough time before the funeral date. If you need something urgently, please contact us before ordering.

Personalisation

Yes, many of our tributes can be personalised with your preferred ribbon, flower or inlay colours.

Yes, ribbon colours can usually be selected on the product page. If you need a colour not listed, please contact us.

Yes, many designs allow you to choose flower or carnation inlay colours depending on the tribute.

We will always do our best to match your chosen colour theme as closely as possible using the materials available.

Products

Yes, our tributes are made using premium quality silk flowers for a lasting and beautiful finish.

Flowers may vary slightly from the product image, but we always try our best to create the same overall design and colour style.

Letter tributes usually arrive pre-attached and are designed to stand securely once the support panels are fitted.

Sizes vary by product. Approximate measurements are shown in each product description.

Care & After Use

Silk funeral tributes are designed to last much longer than fresh flowers and can be kept as a lasting keepsake if stored carefully.

Yes, many families choose to keep silk tributes after the funeral as a remembrance piece.

Still Need Help?

Can't find the answer you're looking for?

Our friendly team are happy to help with any questions about your tribute or bespoke order.